VocavoyHow can we help?
Need help with Vocavoy, found a bug, or have a question? Email us directly and we'll get back to you, usually within 2 business days.
đź’ˇ To help us solve your issue faster, please include your iPhone/iPad model, iOS version, and the course you're learning.
Common Questions
Do I need an account?
No. Vocavoy has no sign-up, email, or password. Your progress is saved automatically and tied to your iCloud Keychain, so it restores seamlessly when you reinstall the app or move to a new iPhone signed into the same Apple ID.
I lost my progress. How do I restore it?
Check that iCloud Keychain is turned on in iOS Settings → [Your Name] → iCloud → Passwords & Keychain, and ensure you're signed in to the same Apple ID as before. If it still doesn't appear, send us an email and we'll look into it.
How do I change the interface language or switch courses?
Open the Me tab in the app and tap Settings. “App language” changes the interface and grammatical explanation language; “Course” lets you switch to Spanish, French, Japanese, German, Korean, or Italian. Your progress in each language is always preserved.
My daily streak reminders aren't arriving
In Vocavoy's Settings, turn on Streak Reminders and choose your preferred time. Then verify in iPhone Settings → Notifications → Vocavoy that notifications are allowed.
The Accent Coach can't hear me
Make sure Microphone and Speech Recognition permissions are enabled for Vocavoy in iPhone Settings → Privacy & Security. Practicing in a reasonably quiet room and holding the phone about 20 cm from your mouth gives the most accurate acoustic scoring.
How do I add the Home Screen & Lock Screen widgets?
Touch and hold an empty space on your Home Screen, tap Edit → Add Widget in the top corner, search for Vocavoy, and select the Streak or Word of the Day widget. You can also view step-by-step instructions in the app under Settings → Home Screen widgets.
How do I delete my data?
Open Settings in the app and tap “Delete account”. This permanently purges your progress and identifier from our servers. You can also email us at rexatechin@gmail.com and we will process the deletion immediately.